Privacy Policy

1. Purchasing Merchandise

Payment
When you purchase merchandise through Yocartgo, you must provide valid payment information. By submitting this information, you confirm that it is accurate and that you are authorized to use the payment method. You are responsible for any taxes or fees associated with your purchase.

Loss and Cancellation
Title and risk of loss for all merchandise passes to you once it is delivered to the shipping carrier. We reserve the right to cancel any order for any reason at our discretion.

2. Protecting You

Yocartgo is committed to protecting your privacy. We never share your personal data with third parties without your consent. The information you provide is used to:

• Respond to your requests

• Customize your shopping experience

• Improve our website and services

• Communicate updates, offers, and promotions

By using Yocartgo, you agree to this Privacy Policy and our Terms and Conditions. If you do not agree, please do not use the website or services.

3. Information We Collect

Personally Identifiable Information (PII)
We may collect information you voluntarily provide during registration, purchases, or special requests, including:

• Name, postal address, email, phone number, date of birth

• Payment details such as credit card information

Technical Information
We may collect your IP address to help administer the website, diagnose server issues, and analyze usage patterns.

4. How We Use and Share PII

Your PII is used to:

• Provide and improve our services

• Send requested information, vouchers, newsletters, and promotions

We do not sell your PII to third parties for marketing purposes. We may share your information with:

• Service providers and subcontractors (e.g., payment processors, marketing support)

• Authorities, if required by law or to protect our rights, property, or users

PII may be transferred internationally, including to countries outside the UK. By providing your data, you accept that we are not responsible for third-party use outside our control.

5. Cookies

Yocartgo uses cookies to improve website functionality, personalize your experience, and analyze usage. You may disable cookies in your browser, but some website features may not work properly. Third-party advertisers may also use cookies; their use is governed by their own privacy policies.

6. Emails

We may contact you to:

• Confirm account or order details

• Send requested information or vouchers

• Provide newsletters, promotional offers, or updates

You can unsubscribe from marketing emails at any time.

7. Security and Data Retention

We store your PII securely in accordance with applicable laws. Data is retained for three years from last access or use. While we take precautions, we cannot guarantee complete protection against unauthorized access during transit.

Transfers During Business Changes
In the event of a merger, acquisition, or sale of Yocartgo assets, we may transfer user information, including PII, to relevant third parties.

8. Customer Service

For questions about your account, purchases, or personal information, please contact our support team.

customer@yocartgo.com

9. Payment Disclaimer

Purchases on Yocartgo may be processed through third-party payment systems. Your financial information will be handled according to the third-party’s privacy policy and terms. Yocartgo is not responsible for the actions of third-party payment providers.

10. Changes to this Policy

This Policy is part of our Terms and Conditions. Yocartgo may update it at any time. Updates are effective immediately upon posting. Continued use of the website constitutes acceptance of any changes.

11. Proprietary Rights

Service Content and Software
Yocartgo’s software, technology, and website content (“Service Content”) are protected by intellectual property laws. You may only use them to engage in legitimate transactions with Yocartgo. Unauthorized use, copying, modification, or reverse engineering is prohibited.

Trademarks
The Yocartgo name, logo, and other trademarks are owned exclusively by Yocartgo. You may not use them without written permission. Other company or product names displayed on the website may be trademarks of their respective owners.

Third-Party Material
We are not liable for third-party content or materials on the website. Third-party providers are considered intended beneficiaries of this Policy with respect to their content.

Content Preservation and Disclosure
Yocartgo may preserve or disclose content if required by law, to enforce these Terms, or to protect rights, property, or user safety.

12. Contacting Yocartgo

If you have questions about this Policy or wish to exercise your privacy rights, contact our Data Protection Officer:

Email: customer@yocartgo.com